Using the MBI Look-Up Tool
If you need to obtain a patient's MBI:
- Once logged into myCGS, click on the MBI Look-up tab.
- Complete the required fields:
- Patient's first name
- Patient's last name
- Patient's social security number
- Patient's date of birth
- To meet our reCAPTCHA requirements, you may have to select the "I'm not a robot" box.
- NOTE: A reCAPTCHA image may display requiring you to select specific squares of the image.
- NOTE: A reCAPTCHA image may display requiring you to select specific squares of the image.
- Click "Submit."
- If the information entered can be verified, myCGS will display the patient's MBI in the lower-left corner of the page.
- To search for a new MBI, either click the "Clear" button and enter new identifying information or enter the new information and click the "Submit Inquiry"button.
- If the social security number entered is not correct or the patient's name does not match our files, an error message will display.