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Important Notice: CGS is currently experiencing longer than normal Medicare enrollment application processing times. We are actively working to return to our standard processing times, and we regret any inconvenience this may cause. To monitor the progress of your application, please use the CGS Application Status Check tool on our website. Thank you for your understanding and patience.

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Recent News

Visit the Part B News page for all articles, alerts and updates.


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Education Opportunities

October 17 – First Level Appeal Process: Tips & RemindersExternal website
Having trouble with an appeal request? Do you know the difference between a redetermination and a reopening? Join us as we discuss when and how to submit a redetermination (first level appeal) request, why an appeal and a reopening is not the same process, and how to utilize self-service tools available to ensure your appeal request is correct and timely. Log in to add this session to your schedule!External website

November 14 – Check-in With CGSExternal website
The primary function for this forum is to give our provider community the voice necessary for CGS to implement change and IMPACT lives. Converse with CGS to identify widespread provider claim processing issues and stay abreast of the most current Medicare news and information. Attendees will also be able to offer input and feedback on our website, portal and self-service options. Register today!External website

Note: This is not an open forum to discuss individual claim denial resolution. Please do not share PHI/PII during the session.

CGS Customer Experience

Take our Medicare Customer Experience (MCE) survey!
We review every comment and use your valuable feedback to improve our services.

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