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Important Notice: CGS is currently experiencing longer than normal Medicare enrollment application processing times. We are actively working to return to our standard processing times, and we regret any inconvenience this may cause. To monitor the progress of your application, please use the CGS Application Status Check tool on our website. Thank you for your understanding and patience.

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Recent News

Visit the Part B News page for all articles, alerts and updates.


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Education

Education Opportunities

April 17 – Eligibility Beyond the IVRExternal website
CGS disabled the beneficiary eligibility option in the Interactive Voice Response (IVR) system on February 28, 2025. Learn more about other systems available to check beneficiary eligibility. Register now!External website

April 17 – Medicare Dental CoverageExternal website
Learn more about the dental services that Medicare covers and how to bill them to receive reimbursement. Register now!External website

April 23 – TPE: Lab Tests Level II ReviewExternal website
Learn more about Targeted Probe and Educate (TPE) reviews for lab tests, including coverage policy guidelines and clinical documentation examples. Register now!External website

April 24 – TPE: Ophthalmology ServicesExternal website
Learn more about 2 new Targeted Probe and Education (TPE) reviews for ophthalmology services. Register now!External website

May 1 – Understanding the MUE ProcessExternal website
Learn more about Medically Unlikely Edits (MUEs) and how to avoid claim errors. Register now!External website

May 1, 7, 15, 22, & 29 – May Mania Roundtable Talks
Join Provider Outreach & Education and guest clinical expert staff to discuss important Medicare compliance topics, ask questions and provide feedback. See session details and register now!

May 8 – Check-in With CGSExternal website
Learn more about hot topics relevant to J15 providers, ask questions, and provide feedback about our services. Register now!External website

CGS Customer Experience

Take our Medicare Customer Experience (MCE) survey!
We review every comment and use your valuable feedback to improve our services.

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