System Requirements
To optimize usability of myCGS, we recommend that users verify their system adheres to the following requirements:
Operating System:
- Windows 10 (latest security patches)
- Mac OS X 11.x or above
Supported Internet Browsers:
- Microsoft Edge
- Google Chrome: Version 98.x and above
NOTE: myCGS does not currently support simultaneous use of the portal on multiple browser tabs. To avoid delays in processing your request in myCGS, we suggest limiting your usage of myCGS to one tab in your Internet browser.
Recommended Screen Resolution: 1024 x 768
Additional Requirements:
- Adobe Acrobat Reader Version DC or Adobe Acrobat Pro Version DC
- JavaScript enabled
- Compatibility view disabled
- Pop-up blocker disabled
- Use TLS 1.2 selected in browser settings
NOTE: Although myCGS may still be accessible without meeting these requirements, only the options above are supported. Failure to meet these requirements may adversely affect the functionality and layout of myCGS.