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Important Notice: CGS is currently experiencing longer than normal Medicare enrollment application processing times. We are actively working to return to our standard processing times, and we regret any inconvenience this may cause. To monitor the progress of your application, please use the CGS Application Status Check tool on our website. Thank you for your understanding and patience.

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Recent News

Visit the Part A News page for all articles, alerts and updates.


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Education

Education Opportunities

March 18 – What's New with myCGS?External website
Learn how using our online portal can improve your customer experience, including the most recent changes. Register now!External website

March 20 – Appeals 101External website
Learn more about the Medicare appeals process, including the different levels of appeal, when it's appropriate to submit an appeal, and how to avoid unfavorable appeal decisions. Register now!External website

March 25 – Self-Service OptionsExternal website
Learn more about self-service tools available on our website. Register now!External website

March 27 – CERT Final Results 2024External website
Learn more about the 2024 Comprehensive Error Rate Testing (CERT) national improper payment rate and how it affects the Medicare Trust Fund. Register now!External website

April 8 – myCGS Lunch & LearnExternal website
Learn more about our online portal features and how to simplify your daily work tasks. Register now!External website

CGS Customer Experience

Take our Medicare Customer Experience (MCE) survey!
We review every comment and use your valuable feedback to improve our services.

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