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Important Notice: CGS is currently experiencing longer than normal Medicare enrollment application processing times. We are actively working to return to our standard processing times, and we regret any inconvenience this may cause. To monitor the progress of your application, please use the CGS Application Status Check tool on our website. Thank you for your understanding and patience.

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Recent News

Visit the Part A News page for all articles, alerts and updates.


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Education

Education Opportunities

April 17 – Eligibility Beyond the IVRExternal website
CGS disabled the beneficiary eligibility option in the Interactive Voice Response (IVR) system on February 28, 2025. Learn more about other systems available to check beneficiary eligibility. Register now!External website

April 22 – The DDE Inquiry MenuExternal website
Learn how to navigate the Direct Data Entry (DDE) inquiry menu options available to help you submit claims correctly. Register now!External website

April 22 – Inpatient Hospital Outlier BillingExternal website
Learn how to identify and submit inpatient hospital claims that qualify for an outlier payment. Register now!External website

April 29 – Top Claim ErrorsExternal website
Learn about the top 5 return to provider (RTP) and rejection reason codes and how to resolve and prevent future claim edits. Register now!External website

April 30 – Welcome to Medicare Part AExternal website
Learn about information and resources available to new Medicare Part A providers and staff. Register now!External website

May 1, 7, 15, 22, & 29 – May Mania Roundtable Talks
Join Provider Outreach & Education and guest clinical expert staff to discuss important Medicare compliance topics, ask questions and provide feedback. See session details and register now!

May 8 – Check-in With CGSExternal website
Learn more about hot topics relevant to J15 providers, ask questions, and provide feedback about our services. Register now!External website

CGS Customer Experience

Take our Medicare Customer Experience (MCE) survey!
We review every comment and use your valuable feedback to improve our services.

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