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Important Notice: CGS is currently experiencing longer than normal Medicare enrollment application processing times. We are actively working to return to our standard processing times, and we regret any inconvenience this may cause. To monitor the progress of your application, please use the CGS Application Status Check tool on our website. Thank you for your understanding and patience.

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Recent News

Visit the Part A News page for all articles, alerts and updates.


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Education

Education Opportunities

January 29 – Top MSP ErrorsExternal website
Learn more about the most common Medicare Secondary Payer (MSP) claim errors and how to resolve them. NOTE: This course doesn’t apply to home health or hospice (HHH) providers. Register now!External website

February 4 – Everything Claim OverlapExternal website
Learn more about claim overlap scenarios and how to resolve them. Register now!External website

February 11 – myCGS Lunch & LearnExternal website
Learn how to simplify your daily work tasks using the myCGS portal. Register now!External website

February 12 – Eligibility Beyond the IVRExternal website
To protect beneficiaries from Medicare fraud, CGS will disable beneficiary eligibility information in the Interactive Voice Response (IVR) system on February 28, 2025. Learn how to verify your patients’ eligibility without using the IVR. Register now!External website

February 13 – Check-in With CGSExternal website
The primary function for this forum is to give our provider community the voice necessary for CGS to implement change and IMPACT lives. Converse with CGS to identify widespread provider claim processing issues and stay abreast of the most current Medicare news and information. Attendees will also be able to offer input and feedback on our website, portal and self-service options. Register now!External website

CGS Customer Experience

Take our Medicare Customer Experience (MCE) survey!
We review every comment and use your valuable feedback to improve our services.

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