July 14, 2023
Claim Status Inquiry (CSI) Annual Recertification – Reminder to Submit Form by July 31
If you have not submitted a CSI Recertification Form since April, you must complete a new form by July 31, 2023.
CGS implemented an annual recertification process that requires users to complete the CSI Recertification Form every year. This new process started in April 2023. If you do not send the recertification form prior to July 31st, 2023, your access will be deactivated, and you will need to re-register to continue access to the CSI application.
If you currently have access in both Jurisdiction B and Jurisdiction C, you will only need to send one form. Please be sure to include all NPI/PTANs that you need to continue to have access to.