Skip to Main Content

Print | Bookmark | Email | Font Size: + |

myCGS DME Web Portal


The myCGS Web PortalExternal Website is a web-based application developed by CGS that is available to DMEPOS suppliers who serve beneficiaries in Jurisdictions B and C. Using myCGSExternal Website is a fast and easy way to get the Medicare claim and billing information that you need.

myCGS offers a wide range of functionality and support, such as:

  • Beneficiary Eligibility
    Find beneficiary eligibility, Medicare Secondary Payer, Medicare Advantage Plan, home health episode, hospice, and inpatient stay information.
  • Claim Status
    Check on the status of claims you've submitted.
  • Same or Similar Information
    Search beneficiary claim history for same or similar items.
  • ADR Viewing and Responding
    View ADR cases and letters (i.e., TPE) and submit your response.
  • Redeterminations and Reopenings Submission and Status
    Submit and check the status of Redeterminations and Reopenings requests.
  • ADMC and Prior Authorization Submission and Status
    Submit and check the status of ADMC and Prior Authorization requests.
  • MBI Lookup Tool
    Find a beneficiary's Medicare Beneficiary Identifier (MBI) when you have a patient who has been mailed a new Medicare Card with MBI, but you do not have a record of the MBI itself.
  • And more!

To get started, refer to the myCGS Registration and Account Management Guide for detailed instructions on how to register. Once you've successfully registered, the myCGS User Manual is your guide to successfully learning and using myCGS.

Check out our myCGS FAQs for answers to common questions, and save time with instant Multifactor Authentication (MFA) codes through Google Authenticator.

Updated 04.16.21


26 Century Blvd Ste ST610, Nashville, TN 37214-3685 © CGS Administrators, LLC. All Rights Reserved