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CGS Administrators, LLC

IVR: 866.238.9650 Customer Service and myCGS: 866.270.4909

Hours of Operation

Our operating hours are Monday through Friday from 7:00 AM–5:00 PM CT/8:00 AM–6:00 PM ET.

2020 Closures


Customer Service will not be available on the following holidays:

Provider Contact Center Training Closure Schedule

The Provider Contact Center will be closed from 9:30 AM–12:00 PM CT on the 2nd and 4th Fridays of each month for training in 2020. The specific dates are listed below:

The above holiday and training closure dates are subject to change, and the contact center may also close to observe other Federal holidays. An E-News letter will be sent out informing you of additional closings or changes in availability. If you are not signed up to receive Listserv/E-News notifications, please sign up here.

Related Information

Related Education

26 Century Blvd Ste ST610, Nashville, TN 37214-3685 © CGS Administrators, LLC. All Rights Reserved