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Customer Support Hours of Operation

Customer Support hours are Monday through Friday from 7 am – 5 pm CT/8 am – 6 pm ET.

2024 Closures

Holidays

  • New Year's Day (January 1)
  • MLK Jr. Day (January 15)
  • Memorial Day (May 27)
  • Independence Day (July 4)
  • Labor Day (September 2)
  • Thanksgiving and following day (November 28 and 29)
  • Christmas Eve and Christmas Day (December 24 and 25)

Training Closure Schedule

Customer Support will be closed from 9:30 am – 12 pm CT on the second and fourth Fridays of each month for training in 2024. The specific dates are listed below:

  • January 12 and *26
  • February 9 and 23
  • March 8 and 22
  • April 12 and *26
  • May 10 and 24
  • June 14 and 28
  • July 12 and *26
  • August 9 and 23
  • September 13 and 27
  • October *11 and 25
  • November 8 and 22
  • December 13

*Indicates closure from 8:30 am – 12 pm CT

The above holiday and training closure dates are subject to change, and Customer Support may also close to observe other federal holidays. Sign up for the electronic mailing list to receive information of any additional closings or changes in availability.

Related Information

Related Education

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