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Video Education

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Medicare Minute MD℠

Series Intro

Medicare Minute MD℠ Oral Appliances Part 2

Length: 10:23

Course Summary: In this special edition of Medicare Minute MD, Dr. Robert Hoover, the Jurisdiction C Medical Director, discusses a topic of growing interest to dentist – oral appliances. Part 2 addresses the Oral Appliances for the Treatment of Obstructive Sleep Apnea  Local Coverage Determination or LCD and the common denial reasons for oral appliance claims. 

Date Recorded: 3.27.19

Series Intro

Medicare Minute MD℠ Oral Appliances Part 1

Length: 14:16

Course Summary: In this special edition of Medicare Minute MD, Dr. Robert Hoover, the Jurisdiction C Medical Director, discusses a topic of growing interest to dentist – oral appliances.  Part 1 addresses the basics of coverage for oral appliances under the DME benefit and how that impacts which appliances are coded as E0486.

Date Recorded: 3.27.19

Series Intro

Medicare Minute MD℠ Telehealth

Length: 13:45

Course Summary: In this special edition of Medicare Minute MD, Dr. Robert Hoover, the Jurisdiction C Medical Director, discusses Medicare's Telehealth Benefit and provides insight into various arrangements for telemedicine that all treating practitioners need to consider before engaging in these types of practices. This video was produced by CGS Administrators, LLC, the Jurisdictions B and C DME MAC, in collaboration with Noridian Healthcare Solutions, the Jurisdiction A and Jurisdiction D DME MAC.

Date Recorded:8.17.18

Series Intro

Medicare Minute MD℠ Medicare and Surgical Dressings

Length: 6:42

Course Summary: In this program, Dr. Robert Hoover, CGS Chief Medical Officer, will examine the surgical dressings policy.

Date Recorded: 01.1.17

Series Intro

Medicare Minute MD℠ Medicare and Oral Anti-Cancer Drugs

Length: 5:12

Course Summary: In this program, Dr. Robert Hoover, CGS Chief Medical Officer, will examine the oral anti-cancer drug policy.

Date Recorded: 01.1.17

Series Intro

Medicare Minute MD℠ Medicare and External Infusion Pumps

Length: 10:50

Course Summary: In this program, Dr. Robert Hoover, CGS Chief Medical Officer, will examine the external infusion pump policy.

Date Recorded: 01.1.17

Series Intro

Medicare Minute MD℠ Medicare Access & CHIP Reauthorization Change to ACA

Length: 12:13

Course Summary: In this program, Dr. Robert Hoover, CGS Chief Medical Officer, will examine the CHIP reauthorization change to the ACA.

Date Recorded: 01.1.17

Series Intro

Medicare Minute MD℠ Glucose Monitors Policy Pearls

Length: 18:22

Course Summary: In this program, Dr. Robert Hoover, CGS Chief Medical Officer, will examine the glucose monitors policy.

Date Recorded: 7.02.15

Series Intro

Medicare Minute MD℠ Oxygen Policy Pearls

Length: 13:44

Course Summary: In this Medicare Minute MD℠ program, Dr. Robert Hoover, Medical Director for CGS Administrators, Jurisdiction C DME MAC explains the NOTT study, testing and Medicare's Oxygen Policy.

Date Recorded: 4.01.15

Series Intro

Medicare Minute MD℠ Introduction to Series

Length: 7:34

Course Summary: In this introductory Medicare Minute MD℠ program, Dr. Robert Hoover, CGS Chief Medical Officer, discusses basic concepts underlying medical policies with emphasis on physicians and other health care providers who prescribe durable medical equipment items and services. Information includes reasonable and necessary medical determinations versus benefit category decisions.

Date Recorded: 3.06.15

Medicare and Benefits

Medicare Minute MD℠ Medicare and Benefit Categories

Length: 15:06

Course Summary: In this program, Dr. Robert Hoover, CGS Chief Medical Officer, continues his education on medical policies and explains the benefit categories included in Local Coverage Determinations and related Policy Articles. Medicare Minute MD℠ is produced for the benefit of physicians and other health care providers who prescribe durable medical equipment items and services.

Date Recorded: 3.06.15

PMD

Medicare Minute MD℠ Power Mobility Pearls for the Practicing Physician

Length: 9:33

Course Summary: Dr. Robert Hoover offers a no-nonsense look at documentation requirements for Power Mobility Devices from a practicing physician's perspective. This video is a collaboration of all DME MAC jurisdictions for the benefit of physicians who prescribe Power Mobility Devices (PMDs).

Date Recorded: 11.17.14

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Medicare Minute℠

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Provider Road Trip

Medicare Minute℠ CGS Road Trip Immunosuppressive Drugs Episode 5

Length: 6:50

Course Summary: CMS listened to transplant coordinators and pharmacies around the country and determined that while allowing early delivery to the beneficiary’s home was helpful, it didn’t fully address the critical issue of an uninterrupted drug supply post-transplant. As a result, CMS decided to relax their rules further.

Date Recorded: 02.07.19

Provider Road Trip

Medicare Minute℠ CGS Road Trip Oxygen Questions Episode 4

Length: 7:26

Course Summary: Dr. Hoover and the team at CGS have been on the road again!  Watch the latest segment in his Medicare Minute Road Trip video series where he provides answers to questions he’s received about the Oxygen Local Coverage Determination (LCD).

Date Recorded: 12.03.18

Provider Road Trip

Medicare Minute℠ CGS Road Trip Checklists Episode 3

Length: 6:21

Course Summary: In this edition of Medicare Minute Road Trip, Dr. Robert Hoover, Jurisdiction C Medical Director, gives some valuable tips on developing and using checklists. Come along with him as he provides more "lessons learned" on the CGS Provider 360 visits to suppliers in Jurisdiction C. 

Date Recorded: 10.04.18

CGM

Medicare Minute℠ – Performance Improvement Plans

Length: 6:07

Course Summary: In this program, Dr. Robert Hoover, CGS Chief Medical Officer, discusses performance improvement plans or PIPs, included as part of CGS’ Targeted Probe and Educate (TPE) process.

Date Recorded: 8.31.18

 

CGM

Medicare Minute℠ – Coverage and Coding of Continuous Glucose Monitors

Length: 17:39

Course Summary: In this program, Dr. Robert Hoover, CGS Chief Medical Officer, will update you on a decision in early June 2018 by the Centers for Medicare & Medicaid Services or CMS that involves continuous glucose monitors.

Date Recorded: 6.8.18

Provider Road Trip

Medicare Minute℠ CGS Road Trip Immunosuppressive Drugs Episode 2

Length: 10:10

Course Summary: In this program, Dr. Robert Hoover, CGS Chief Medical Officer, finds the national CERT error rate for immunosuppressive drugs, as a policy group, was almost 28% in the November 2017 report. The CERT error rate in Jurisdiction C  was 34%.

Date Recorded: 5.16.18

Provider Road Trip

Medicare Minute℠ CGS Road Trip Provider 360 Episode 1

Length: 11:03

Course Summary: In this program, Dr. Robert Hoover, CGS Chief Medical Officer, will explore ways to reduce the majority of DME errors due to missing or inadequate records and missing or inadequate orders.

Date Recorded: 2.16.18

TPE

Medicare Minute℠ Target Probe and Educate

Length: 4:24

Course Summary: In this program, Dr. Robert Hoover, CGS Chief Medical Officer, will explain Target Probe and Educate. 

Date Recorded: 8.25.17

CGS Connect

Medicare Minute℠ Medicare Access & CHIP Reauthorization
Change to Face-to-Face

Length: 9:20

Course Summary: Dr. Robert Hoover discusses several changes to documentation requirements triggered by the Affordable Care Act Section 6407. 

Date Recorded: 01.1.17

CGS Connect

Medicare Minute℠ CGS Connect

Length: 4:30

Course Summary: Dr. Robert Hoover introduces you to CGS Connect SM, a unique concierge-level service offered exclusively for Jurisdiction C suppliers seeking professional review and evaluation of pre-claim documentation before submitting an initial claim to Medicare.

Date Recorded: 7.02.15

LCDs

Medicare Minute℠ Changes to Local Coverage Determinations – ICD-10 Updates

Length: 5:10

Course Summary: Dr. Hoover discusses the conversion of diagnosis codes from ICD-9 to ICD-10 in local coverage determinations and related policy articles. CMS is implementing the change from ICD-9 diagnosis codes to ICD10 diagnosis codes, effective for claims with dates of service on or after October 1, 2015.

Date Recorded: 5.18.15

cert

Medicare Minute℠ CERT

Length: 3:31

Course Summary: Dr. Robert Hoover, Medical Director for CGS Administrators, Jurisdiction C DME MAC discusses common errors across multiple policy groups and provides detailed information on how to avoid the errors.

Date Recorded: 8.02.13

fax

Medicare Minute℠ Check your…fax

Length: 3:36

Course Summary: Dr. Robert Hoover, Medical Director for CGS Administrators, Jurisdiction C DME MAC reminds you of the importance of using the correct fax number when requesting an appeal.

Date Recorded: 10.14.13

dwo

Medicare Minute℠ Detailed Written Order

Length: 3:05

Course Summary: Dr. Robert Hoover, Medical Director for CGS Administrators, Jurisdiction C DME MAC explains the importance of written orders and provides information on appropriate documentation to support claim payment.

Date Recorded: 7.01.13

enteral

Medicare Minute℠ Enteral Nutrition

Length: 4:41

Course Summary: Dr. Robert Hoover, Medical Director for CGS Administrators, Jurisdiction C DME MAC explains what is required to bill Medicare for Enteral Nutrition.

Date Recorded: 7.01.13

f2f

Medicare Minute℠ Face-to-Face Requirement: Delayed to 2014

Length: 5:00

Course Summary: Dr. Robert Hoover, Medical Director for CGS Administrators, Jurisdiction C DME MAC provides you with an update on the delay of the Face-to-Face requirement.

Date Recorded: 10.14.13

LCDs

Medicare Minute℠ LCDs and Policy Articles: What's the Difference?

Length: 3:14

Course Summary: Dr. Robert Hoover, Medical Director for CGS Administrators, Jurisdiction C DME MAC explains how the Benefit Improvement and Protection Act (BIPA) of 2000 impacted today's LCDs and Policy Articles. Learn the relationship between LCDs and PAs and why they are important to you when filing Medicare claims.

Date Recorded: 8.28.13

nebulizers

Medicare Minute℠ Nebulizer Drug Calculators

Length: 2:14

Course Summary: Dr. Robert Hoover, Medical Director for CGS Administrators, Jurisdiction C DME MAC explains how CGS online calculators improve your ability to accurately calculate units of measure for Nebulizer drugs.

Date Recorded: 8.28.13

oxygen

Medicare Minute℠ Oxygen Testing and the Chronic Stable State

Length: 4:17

Course Summary: Dr. Robert Hoover, Medical Director for CGS Administrators, Jurisdiction C DME MAC explains how the Nocturnal Oxygen Therapy Trial influenced today’s Medicare coverage for the Oxygen benefit.

Date Recorded: 7.01.13

oxygen

Medicare Minute℠ PMD Denial Help Aid

Length: 3:30

Course Summary: Dr. Robert Hoover, Medical Director for CGS Administrators, Jurisdiction C DME MAC promotes the value of the CGS Power Mobility Devices Denial Help Aid and explains how expansion of the tool benefits a broader range of DMEPOS suppliers.

Date Recorded: 8.28.13

PAP1

Medicare Minute℠ Positive Airway Pressure: Interpreting Physician Credentials

Length: 4:42

Course Summary: Part One of a two part series discussing Positive Airway Pressure Devices (PAP) Local Coverage Determinations (LCDs) related to credentialing requirements for physician interpretation of sleep studies. Dr. Robert Hoover, Medical Director for CGS Administrators, Jurisdiction C DME MAC hosts.

Date Recorded: 7.01.13

PAP2

Medicare Minute℠ Positive Airway Pressure: Part 2

Length: 3:16

Course Summary:Dr. Robert Hoover, Medical Director for CGS Administrators, Jurisdiction C DME MAC concludes his series on Positive Airway Pressure (PAP) with information on documentation to support the interpreting physician’s credentials when submitting claims to Medicare.

Date Recorded: 7.01.13

salvage

Medicare Minute℠ Salvage Claims

Length: 3:24

Course Summary: Dr. Robert Hoover, Medical Director for CGS Administrators, Jurisdiction C DME MAC talks about billing for custom fabricated items when the beneficiary cancels the order, their condition changes, or they pass away before delivery.

Date Recorded: 7.01.13

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myCGS

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PWK

myCGS Registration Part 1: Designated Approver Registry

Length: 10:29

Course Summary: This instructional video walks Designated Approvers through the myCGS registration process.

Date Recorded: 03.11.19

PWK

myCGS Registration Part 2: End User Registry

Length: 6:20

Course Summary: This instructional video walks End Users through the myCGS registration process.

Date Recorded: 03.11.19

PWK

myCGS Registration Part 3: Clearing House and Billing Agency Registry

Length: 8:39

Course Summary: This instructional video walks Clearing Houses and Billing Agencies through the myCGS registration process.

Date Recorded: 03.11.19

PWK

myCGS Registration Part 4: Designated Approver Management

Length: 10:42

Course Summary: This instructional video further guides Designated Approvers on how to manage, add/remove End Users, and more.

Date Recorded: 03.11.19

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CGS Online Education Series

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PWK

PWK

Length: 3:30

Course Summary: How to use the PWK or Paperwork Segment to submit additional documentation to the DME MAC.

Date Recorded: 12.11.12


CMS Provider Minute Videos for Part A and Part B Providers and DMEPOS Suppliers

The Medicare Learning Network has a series of CMS Provider Minute videoExternal Websites on compliance for Part A and Part B providers and Durable Medical Equipment, Prosthetics, Orthotic, and Supplies (DMEPOS) suppliers. These videos have tips to help you properly submit claims with sufficient documentation in order to receive correct payment the first time.

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