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Education

Community Coach Program

The CGS Community Coach Program is unique to CGS and offers top-notch education by working with other Medicare contractors. In DME MAC Jurisdiction C, there are several A/B Medicare contractors. We have teamed up members of our Provider Education team with A/B MAC partners to provide education about the relationships between providers and suppliers. We build strong connections with state associations and professional organizations to create and deliver education and attend events.

Suppliers have a specific Community Coach for their state. Community Coaches use various methods to educate, such as:

  • Webinars
  • In person workshops
  • State associations and trade shows
  • Advisory groups
  • Online education courses
  • Videos
  • Education for congressional staff
  • Help with complex billing and claim issues
Community Coach States
Mandy Hall Colorado, New Mexico, & Virginia
Michael Hanna Alabama, Florida, North Carolina, & Texas
Liliana Hewlett (Bi-lingual) Puerto Rico & U.S. Virgin Islands
Jerry Holt Arkansas & Mississippi
Sarah Barbian Oklahoma
Sam Stratton Louisiana
Belinda Yandell Georgia, South Carolina, Tennessee, & National Supplier back-up

Send education requests to CGS.JBJC.LearningonDemand@cgsadmin.com

Manager: Patricia StephensPatricia.Stephens@cgsadmin.com

Speaker Request FormPDF

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