Community Coach Program
The CGS Community Coach Program is unique to CGS and offers top-notch education by working with other Medicare contractors. In DME MAC Jurisdiction C, there are several A/B Medicare contractors. We have teamed up members of our Provider Education team with A/B MAC partners to provide education about the relationships between providers and suppliers. We build strong connections with state associations and professional organizations to create and deliver education and attend events.
Suppliers have a specific Community Coach for their state. Community Coaches use various methods to educate, such as:
- Webinars
- In person workshops
- State associations and trade shows
- Advisory groups
- Online education courses
- Videos
- Education for congressional staff
- Help with complex billing and claim issues
Community Coach | States |
---|---|
Mandy Hall | Colorado, New Mexico, & Virginia |
Michael Hanna | Alabama, Florida, North Carolina, & Texas |
Liliana Hewlett (Bi-lingual) | Puerto Rico & U.S. Virgin Islands |
Jerry Holt | Arkansas & Mississippi |
Sarah Barbian | Oklahoma |
Sam Stratton | Louisiana |
Belinda Yandell | Georgia, South Carolina, Tennessee, & National Supplier back-up |
Send education requests to CGS.JBJC.LearningonDemand@cgsadmin.com
Manager: Patricia Stephens – Patricia.Stephens@cgsadmin.com