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"To the Point" Education

"To the Point" recordings are just that – short, informative, and to the point! Each segment is no more than 10 minutes. A Provider Outreach and Education (POE) representative will share key learning takeaways on a specific Medicare subject, as well as extra resources for further education.

Submitting a CGS Connect Request

Length: 8:26

Course Summary: This session of To the Point will provide a brief explanation of what CGS Connect is, the benefits to suppliers and how to submit a request.

Date Recorded: 09.05.2025

Consolidated Billing and Skilled Nursing Facility

Length: 7:38

Course Summary: This session explains what is considered consolidated billing and how it relates to residents in a skilled nursing facility (SNF) with DMEPOS items.

Date Recorded: 02.25.2025

Consolidated Billing and Home Health

Length: 5:17

Course Summary: This session is on consolidated billing and how it relates to the Home Health Prospective Payment System (PPS) and DMEPOS provided during a home health episode.

Date Recorded: 02.26.2025

Consolidated Billing and Hospice

Length: 5:30

Course Summary: This session addresses consolidated billing for DMEPOS items provided during a hospice-related illness.

Date Recorded: 03.06.2025

Consolidated Billing

Length: 10:54

Course Summary: This program will provide an overview and explanation of what is considered consolidated billing and how it relates to residents in a skilled nursing facility, capped rental DME items, and the Home Health Prospective Payment System (PPS). It will also look at inpatient stays and hospice as it applies to DMEPOS items.

Date Recorded: 02.24.2025

Medicare Beneficiary Identifier (MBI) & Name to Number Converter Tool

Length: 5:05

Course Summary: This session will cover how to use the Medicare Beneficiary Identifier (MBI) & Name to Number Converter Tool.

Date Recorded: 01.29.2025

Simplifying Claim Denials with CGS Tools- No Registration Required

Length: 7:58

Course Summary: Learn how to handle claim denials using tools on our website- no need to call Customer Support!

Date Recorded: 04.18.2025

myCGS Password Requirements

Length: 6:20

Course Summary: This session will cover password requirements and how to resolve suspended accounts in the myCGS® web portal.

Date Recorded: 07.24.2024

myCGS Terms of Use

Length: 5:28

Course Summary: This session explains the Terms of Use for the myCGS® DME Web Portal. It will cover the reasons for these terms and why users must comply.

Date Recorded: 07.24.2024

myCGS Prior Authorization Smart Submission (PASS)

Length: 6:18

Course Summary: This session of To the Point will provide a brief explanation of the latest enhancement of myCGS® which is the PASS process and the benefits to the supplier.

Date Recorded: 01.11.2024

Accreditation Claim Message

Length: 3:35

Course Summary: Did you receive an accreditation claim message on your remittance advice (RA)? This session explains this claim message and your next steps.

Date Recorded: 04.21.2025

Beneficiary Deductible – How to Know if it’s Met

Length: 6:12

Course Summary: Learn how to check if your beneficiary’s Medicare deductible has been met.

Date Recorded: 10.20.2025

New Urological Supply Codes for Hydrophilic Catheters

Length: 5:09

Course Summary: Starting January 1, 2026, CMS created 3 new HCPCS codes for hydrophilic catheters. This session gives an overview of the new codes and answers common questions, including how they relate to the Standard Written Order (SWO).

Date Recorded: 10.24.2025

Ohtuvayre® (ensifentrine)

Length: 4:53

Course Summary: This session explains how to bill for the inhalation drug Ohtuvayre® (ensifentrine).

Date Recorded: 02.17.2025

Qualified Medicare Beneficiary (QMB) – Rules for Billing Medicare

Length: 7:13

Course Summary: Learn about the Qualified Medicare Beneficiary (QMB) program and the billing rules you must follow.

Date Recorded: 10.20.2025

Welcome to the CGS Webinar Platform: Registration

Length: 7:00

Course Summary: This session will cover how to register for a webinar account.

Date Recorded: 11.21.2024

Welcome to the CGS Webinar Platform: Add Webinar Sessions

Length: 5:09

Course Summary: This session covers how to add or remove webinar sessions using the Attendee Hub site.

Date Recorded: 11.21.2024

Welcome to the CGS Webinar Platform: Webinar Email Notifications

Length: 5:54

Course Summary: This session explains the emails you will get and how to activate email delivery to your webinar account.

Date Recorded: 11.21.2024


Updated: 11.06.2025

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