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Surgical Dressings Pre-Pay Review Quarterly Status Report

Below is the analysis of claim denials for surgical dressings HCPCS codes A6010, A6021, A6196-A6199, A6203, A6209-A6212, A6231-A6233, A6234-A6241, A6242-A6248, and A6251-A6256 reviewed between January 1 and March 31, 2024. The error rate for this quarter is 52.89%. The top 10 reasons for claim denials are as follows:

Rank Reason Percent
1. The medical records do not establish that the dressing is being used as a primary or secondary dressing or for some non-covered use such as wound cleansing. 14.86%
2. The medical records do not show that the foam dressing is being used on a full thickness wound with moderate to heavy exudate (Stage III or Stage IV ulcer). When used as a secondary dressing, medical records should support very heavy exudate. 13.76%
3. Medical records do not support that the surgical dressings are required for either the treatment of a wound caused by, or treated by, a surgical procedure; or when required after debridement of a wound. 11.93%
4. The monthly evaluation of the wound by the healthcare professional did not include the type of each wound, its location, its size and depth, the amount of drainage and any other relevant information. 10.46%
5. The medical records received lack sufficient information concerning the beneficiary's condition to determine if medical necessity coverage criteria were met. 10.28%
6. Frequency of use or frequency of change is not supported by the medical records. 9.36%
7. The documentation does not have a valid Standard Written Order (SWO). 5.69%
8. The size of the wound in the medical records does not support the HCPCS code billed. 5.14%
9. Payment for supplies billed above normal policy usage is denied due to lack of documentation to support that they are reasonable and necessary. 2.94%
10. The medical records do not include a monthly evaluation of the wounds or justification for why they could not be evaluated monthly and what other methods were used to evaluate the need for the dressings. 2.02%

*The total percentage will be greater than 100% because some claims denied for multiple reasons.

**The error rate included is an overall average for the supplier specific reviews as a part of the Targeted Probe and Educate program. This is not meant to be an overall error rate for the HCPCS code or policy under medical record review.

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Updated May 21, 2024

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