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Claim Payment Alerts

Date Reported Provider Type Impacted Reason Codes Claim Coding Impact Description of the Issue Action Required by the MAC Action Required by the Provider Proposed Resolution/Fix Status Date Resolved

04/18/2024

Suppliers that submit claims for HCPCS code E2298 as a purchase with the NU modifier and the item is billed with a complex power wheelchair base submitted as an initial purchase.

108

E2298NU

Claims for dates of service 04/01/2024, and after for HCPCS Code E2298NU are denying in error.

The Common Working File (CWF) does not have code E2298NU included in CWF editing.

CGS will reprocess claims that denied in error with ANSI Remark Code N130: This HCPCS code must be billed as a capped rental unless used with a complex rehab wheelchair. This equipment is only covered when rented.

No action needed.

Claims denied in error will be adjusted and preventative measures have been established.

Until the CWF edit is corrected, code E2298NU will be processed as a miscellaneous code, E1399.

In Progress

TBD

11/06/2023

Suppliers who submit claims to the DME MAC when the from date of service equals the date of discharge from home health services and the beneficiary is no longer a patient.

97

Home Health Consolidated Billing for the following: Urological, Ostomy, Tracheostomy, Surgical Supplies.

This issue affects claims with dates of service on and after 01/01/2022 in which the date of service equals the date of discharge from home health services and the beneficiary is no longer a patient. These claims may be denying incorrectly for a home health episode.

Claims with incorrect denials will be adjusted when brought to the DME MACs attention via a redetermination request.

If the denial is incorrect, submit a redetermination for correction.

Editing will be corrected at the Common Working File, (CWF) to prevent the incorrect denials and recoupments.

In Progress

TBD

02/01/2019

Suppliers of HCPCS codes E1020, E1028, E2228, E2368, E2369, E2370, E2375, K0015 and K0070

96

E1007, E1020, E1028, E2228, E2368, E2369, E2370, E2375, K0015 and K0070

Claims for HCPCS codes E1020, E1028, E2228, E2368, E2369, E2370, E2375, K0015 and K0070 may have denied incorrectly due to a system processing issue.

NOTE: This is an ongoing issue with no ETA for resolution.

The issue causing the claim processing error cannot be corrected at this time.

No action required.

A report will be run monthly and claims will be adjusted if the denial was incorrect.

NA

NA

02/01/2019

Suppliers of wheelchair accessories.

151

Wheelchair accessory HCPCS codes.

Claims for wheelchair accessories may have denied as same or similar equipment incorrectly due to a system processing issue.

NOTE: This is an ongoing issue with no ETA for resolution.

The issue causing the claim processing error cannot be corrected at this time.

No action required.

A report is run monthly, and claims are adjusted if the accessories were denied incorrectly.

NA

NA

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