Skip to Main Content

Print | Bookmark | Email | Font Size: + |

June 18, 2019 - Revised: 10.01.19

Reopenings: Form Changes and Discontinuance of Fax Requests and Spreadsheets

Effective October 21, 2019:

  • CGS Part B Clerical Reopening will no longer accept fax submissions. The fax line will be disabled.
  • Hardcopy Reopenings will be accepted ONLY on the current form.
  • The Reopenings form must be typed. We suggest you access the hardcopy form online, type, and then download to print.
  • Submissions must be for only ONE claim per form. No spreadsheets will be accepted.

Incorrect form submissions will be returned to the provider.

TIP: Automate your Reopenings using THE best vehicle available – the myCGS web portal!

This allows you to have MORE control of your Reopenings to drive FASTER adjustments!  Automation enables you to submit required values which allow the claim to adjust without manual intervention.

Again, the preferred method is to use myCGS; however, some of the options are available for the hardcopy forms, as well:

Attention Hardcopy Form Submitters:

  • Consider using myCGS, our FREE web portal, for a FASTER electronic way to submit your Reopenings!  Registration is available here.
  • Effective October 21, 2019 CGS Part B Reopenings will only accept the above valid forms. Complete them by typing information directly onto the form, save a copy, and then print to be mailed.  No faxes or spreadsheets will be accepted.


26 Century Blvd Ste ST610, Nashville, TN 37214-3685 © CGS Administrators, LLC. All Rights Reserved