Claim Payment Alerts
Please reference this page for information about confirmed, system-related issues before you reach out to Customer Service. Click on the description to view details and check back often for updates that we post when they become available.
Closed issues remain on the active log for approximately 60 days before they move to the resolved issues archive list at the bottom of the page.
If you still have questions, please contact Customer Service or use one of our self-service tools.
Date Reported | Description of Issue |
---|---|
05.01.2025 | Reason Code U6802: Medicare Secondary Payer (MSP) claims may reject in error. |
07.03.2024 | Reason Codes 326XX: One or more payer only codes may assign to a claim and cause it to return to provider (RTP) in error. |