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EDI Status

Claims Processing Issues LogClaim Payment Alerts

Please reference this page for information about confirmed, system-related claims processing issues before you reach out to the Provider Contact Center. Click on the description to view details and check back often for updates that we post when they become available.

Closed issues remain on the active log for approximately 60 days before they move to the resolved issues archive list at the bottom of the page.

If you still have questions, please contact the Provider Contact Center or use one of our self-service tools.

Date Reported Description of Issue
04.23.2024 An incorrect status indicator assigned to outpatient claims with a line-item date of service on or after 1.1.2024 and CPT code 0621T or HCPCS code J7353.
02.21.2024 Reason Code W7092: Effective January 1, 2024, outpatient claims submitted with certain procedure codes returned to provider (RTP’d) for missing a device code in error.
02.08.2024 Claims submitted with HCPCS codes G2066, 93297 or 93298 will return to provider (RTP) until a system correction is installed.


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