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Medicare Beneficiary Identifier (MBI) & Name to Number Converter

Before you call Customer Support or the Interactive Voice Response (IVR) system, use this tool to get the correct numbers to enter on your telephone keypad.

Medicare Beneficiary Identifier (MBI)

Please enter a Medicare number to convert:

View keypad sequence

The following chart shows the telephone keypad sequence for each letter.

Letter Telephone Keypad
A *21
B Not a valid option
C *23
D *31
E *32
F *33
G *41
Letter Telephone Keypad
H *42
I Not a valid option
J *51
K *52
L Not a valid option
M *61
N *62
Letter Telephone Keypad
O Not a valid option
P *71
Q *11
R *72
S Not a valid option
T *81
U *82
Letter Telephone Keypad
V *83
W *91
X *92
Y *93
Z Not a valid option

NOTE: This tool does not confirm the beneficiary's Medicare number or eligibility.


Beneficiary Name

Enter the first letter of the patient's first name and first six letters of their last name:

View examples

Examples:

Beneficiary Name First Initial/Last Name to enter into converter Converted Number Numbers to enter on the telephone keypad
Susan Johnson SJohnso 7-5-6-4-6-7-6 First Initial: 7
Last Name: 5-6-4-6-7-6-#
Mary Jones MJones 6-5-6-6-3-7 First Initial: 6
Last Name: 5-6-6-3-7-#
John Lee III JLeeiii 5-5-3-3-4-4-4 First Initial: 5
Last Name: 5-3-3-4-4-4-#
John Lee Jr JLeejr 5-5-3-3-5-7 First Initial: 5
Last Name: 5-3-3-5-7-#
John Lee JLee 5-5-3-3 First Initial: 5
Last Name: 5-3-3-#
Mary Doe-Jones MDoejon 6-3-6-3-5-6-6 First Initial: 6
Last Name: 3-6-3-5-6-6#
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