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Check here for a status of EDI systems and a log of resolved EDI issues.

Claim Processing Issues LogClaim Payment Alerts

Please reference this page for information about confirmed, system-related issues before you reach out to the Provider Contact Center. Click on the description to view details and check back often for updates that we post when they become available.

Closed issues remain on the active log for approximately 60 days before they move to the resolved issues archive list at the bottom of the page.

If you still have questions please contact the Provider Contact Center or use one of our self-service tools.

Date Reported Description


Reason Code 17729: Some hospice claims denied in error.


July 2024 remits are currently unavailable.


Reason Codes 32614 & 32624: Claims returned to provider (RTP'd) because payer only value code Z9 was assigned in error.


Reason Code U523A: Some hospice claims rejected in error.


Reason Code 19963: Some home health claims returned to provider (RTP'd) in error because the corresponding NOA is offline.


Reason Code 31755: Some home health claims returned to provider (RTP'd) in error.


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