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Home Health & Hospice Contact Information

Phone/FaxPhone / FAX – Various department phone and fax numbers are available here along with the IVR User Guide, Medicare Beneficiary Identifier (MBI) and Name to Number Converter, and myCGS Web Portal resources.

Phone / FAXPhone / FAX – Various department phone and fax numbers are available here along with the IVR User Guide, Medicare Beneficiary Identifier (MBI) and Name to Number Converter, and myCGS Web Portal resources.

Mailing AddressesMailing Addresses – Find a complete list of addresses for you to send general correspondence, appeals, medical review additional development requests, cost reports, refund checks and more.

Mailing AddressesMailing Addresses – Find a complete list of addresses for you to send general correspondence, appeals, medical review additional development requests, cost reports, refund checks and more.

Claims Processing Issues Log (CPIL)How Do I…? – Before you call, check for the answers to common questions received by the Provider Contact Center related to appeals, claims, Medicare benefits, myCGS and more.

How Do I…?How Do I…? – Before you call, check for the answers to common questions received by the Provider Contact Center related to appeals, claims, Medicare benefits, myCGS and more.

CalendarCalendar – Check this calendar to see the Federal Holiday and Provider Contact Center (PCC) training closure schedule.

CalendarCalendar – Check this calendar to see the Federal Holiday and Provider Contact Center (PCC) training closure schedule.

FAQsFAQs – Find answers to the most frequently asked question covering a variety of topics.

FAQsFAQs – Find answers to the most frequently asked question covering a variety of topics.

Education & ResourcesEducation & Resources Options – A direct link to educational resources and materials that will assist with successfully billing home health and hospice Medicare claims.

Education & Resources OptionsEducation & Resources Options – A direct link to educational resources and materials that will assist with successfully billing home health and hospice Medicare claims.

Claims Payment AlertsClaims Payment Alerts – Stay informed of system related issues that may affect the processing of your claims.

Claims Payment AlertsClaims Payment Alerts – Stay informed of system related issues that may affect the processing of your claims.

People with MedicarePeople with Medicare – Resources for Medicare Beneficiaries

People with Medicare

Updated: 01.02.24

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