October 17, 2016
Provider Enrollment Development Requests via Email
CGS has introduced sending development requests via email. If you are a contact person identified for an 855 and/or 588 EFT Application, please provide a valid, legible email address within the Contact Person section. If your application requires additional information, you will receive Provider Enrollment correspondence regarding your application, from J15.PROVIDER.ENROLLMENT@cgsadmin.com. This email account is only monitored for corrections to applications in process. Any emails received that are confirming receipt of your email or general inquiries cannot be addressed as this email box is automated.
We encourage you to respond to the development requests using email. When replying, please reply ALL and do not forward. Please do not alter the subject line or recipients. Simply add your comments and attachments to the email and send to ensure efficient and timely handling. If you choose to submit the requested information via email, you do not need to also fax and/or mail an additional copy. This adds time to processing. Please be mindful that if the letter identifies a request for a complete application or an original signature, these should be mailed to our office at the address identified within the letter.
If you have inquires regarding an application or generic questions related to Provider Enrollment, please do not use the email above. Please call the J15 HHH Provider Contact Center at 866-276-9558.