CERT Provider Address Website Now Available
On 18 July 2005, the following website became available for providers to review
address information CERT currently has in the CMS database: http://www.certprovider.org/.
This is a "read only" website with an e-mail
link: byron@certcdc.com to send updates to the CERT Documentation
Contractor (CDC). Verification of the information will be done via a return
phone call to the provider's office to ensure authenticity.
Listed below is the information the CDC needs from the providers:
- Name or Number of Affiliated Contractor
- Provider Identification Number (all provider ID numbers affiliated with provider's office)
- Provider Name
- Business Name
- Address (where the medical records are stored)
- Point of Contact (POC-the person who handles requests for medical records)
- Direct Phone Number for the POC
- Fax Number (direct Fax number where requests for medical records can be faxed)
- E-mail address of the POC.
There are a number of ways in which this information can be provided to the CDC.
- Providers can send the information to the CDC directly by logging on to
the provider's public website at http://www.certprovider.org/
and sending an e-mail with the new address or contact information through the link posted on the site.
- The provider can also call the CDC Call Center to speak with a Customer Service Representative at (301) 957-2380 who will update the information.
- For those providers with large group practices, it would be extremely helpful if this information is provided electronically in a Microsoft Excel spreadsheet or Access Database format.
Remember you must also submit your updated office address, phone number, and fax numbers to CIGNA Medicare. CMS allows 90 days for you to submit these types of changes to us, your Medicare carrier/contractor.
These changes must be done by completing the _CMS 855I application (Individual)
or CMS 855B application (Group or Organization) application to change your
information. These forms and instructions can be found on our website at http://www.cgsmedicare.com under
Provider Enrollment or on the CMS website at www.cms.hhs.gov. If you have additional
questions after reviewing these resources, please call our Provider Enrollment
Department at 866.520.4007 hours 9:00 am- 3:00 pm (CST).