How to File a Clerical Reopening
The BEST vehicle for providers to submit their clerical reopening request is through myCGS web portal! Registration is available here.
This allows you to have MORE control of your Reopening to drive FASTER adjustments! Automation enables you to submit required values which allow the claim to adjust without manual intervention.
Detailed instructions are listed below for each type of adjustment.
Correction |
**Preferred Method: WEB PORTAL** |
Also Available: |
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Billed Amount |
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Cancel Entire Claim |
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Cancel Line |
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Date of Service |
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Header Diagnosis Codes |
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Line Diagnosis Pointer |
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Modifier |
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MSP (Other Situations) |
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MSP – Reprocess Primary |
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Non-MSP (Other Situations) |
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Place of Service |
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Procedure Codes |
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Rendering NPI |
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Reprocess Claim |
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Units |