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February 29, 2024Updated 07.03.24

Change Healthcare Security Incident

Update 03.07.24: On March 5, 2024, the U.S. Department of Health and Human Services (HHS) issued a statementExternal Website in response to the cyberattack on Change Healthcare. We encourage you to review the entire statement for detailed information about the actions taken and flexibilities in place to alleviate potential operational disruptions and reimbursement delays. In addition, please review the "What affected parties need to know" section below for specific resources that align with the flexibilities outlined in the HHS statement.

The Centers for Medicare & Medicaid Services (CMS) and CGS Administrators are aware that Change Healthcare recently suffered a cyberattack. Change Healthcare is a clearinghouse vendor that connects providers with insurance payers and has operations that impact the submission of Medicare claims, including CGS. At this time, there is no indication that CGS' systems were compromised. This is not a CMS or CGS incident.

We understand you are working hard to ensure your patients have continued access to care, and this matter is very concerning. CGS is gathering more information as the situation unfolds, assessing all options, and will provide updates when they become available.

What affected parties need to know:

To receive updates, continue to reference this article and/or Join the Electronic Mailing List.


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