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Jurisdiction C POE Advisory Group (POE AG) Meeting Minutes – June 26, 2025

Meeting Date and Time: June 26, 2025, 1:00 pm CT 

Facilitator: Crystal Lewis, JC POE Sr. Analyst

CGS Representatives: Mandy Hall, Sheena Hodges, Jerry Holt, Katina Rogers, Samuel Stratton

Advisory Group Members: Sharon Briggman, Brandon Dressen, Dana Douglas, Natalia Gonzalez, Crissy Hill, Angela Hollie, Leigh Anne Matthews, Noel Neil, Charles Robinson, Jennifer Weathers

Agenda:

  • Welcome & Introductions
  • News & Updates
  • POE Educational Activities
  • Website Updates & Feedback
  • Feedback & Suggestions/Open Discussion
  • Upcoming 2025 Meeting Dates
  1. Welcome & Introductions

    Crystal welcomed the group and opened the meeting by reviewing the primary role of the POE AG. Crystal also reminded members to complete the survey each quarter.

  2. News & Updates

    Crystal led discussion on the following news items and updates:

  3. Website & myCGS® Updates

    The group discussed these new and updated Frequently Asked Questions (FAQs):

    The group talked about the newest features added to the myCGS® Web Portal:

  4. POE Educational Activities:

    Crystal led discussions on the following educational events:

    • Workshops
      • Nashville, TN – August 13, 2025 
      • Did you attend the virtual workshop on April 22 or 24? Thoughts?
    • Collaborative Events
      • A/B DME MAC
        1. Urological Supplies - March 27
        2. Surgical Dressings – May 6
        3. Wheelchair Options and Accessories – September 30
      • CERT Task Force
        1. Surgical Dressing – May 8
        2. Parenteral Nutrition – TBD
    • To-the-Point Videos
      • Ohtuvarye
      • Simplifying Claim Denials with CGS Tools
      • Accreditation Claim Message
      • Medicare Beneficiary Identifier (MBI) & Name to Number Converter Tool
    • Dear Physician Letters
      • Medicare Coverage of Immunosuppressive Drugs
      • Parenteral Nutrition – Coverage Criteria and Documentation Requirements
      • Walkers – Coverage Criteria and Documentation Requirements
    • Documentation Checklists  
      • New! Parenteral Supplies Documentation Checklist
      • New! Walkers Documentation Checklist          
      • Urological Supplies: Intermittent Catheters Documentation Checklist
  5. Feedback & Suggestions/Open Discussion:

    Crystal shared updates on past suggestions and asked for any other feedback or topics.

  6. Upcoming meeting date: September 25, 2025
  7. Meeting Adjourned

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