Jurisdiction C POE Advisory Group (POE AG) Meeting Minutes – June 26, 2025
Meeting Date and Time: June 26, 2025, 1:00 pm CT
Facilitator: Crystal Lewis, JC POE Sr. Analyst
CGS Representatives: Mandy Hall, Sheena Hodges, Jerry Holt, Katina Rogers, Samuel Stratton
Advisory Group Members: Sharon Briggman, Brandon Dressen, Dana Douglas, Natalia Gonzalez, Crissy Hill, Angela Hollie, Leigh Anne Matthews, Noel Neil, Charles Robinson, Jennifer Weathers
Agenda:
- Welcome & Introductions
- News & Updates
- POE Educational Activities
- Website Updates & Feedback
- Feedback & Suggestions/Open Discussion
- Upcoming 2025 Meeting Dates
- Welcome & Introductions
Crystal welcomed the group and opened the meeting by reviewing the primary role of the POE AG. Crystal also reminded members to complete the survey each quarter.
- News & Updates
Crystal led discussion on the following news items and updates:
- New Recovery Auditor Contractor (RAC)
- New Policies Added to CGS Connect®!
- New HCPCS Codes for Wheelchair Accessories – Coding and Billing
- Continued Use of Modifier CR and COVID-19 Claim Narrative
- VYALEV® (foscarbidopa and foslevodopa), the VYAFUSER Pump, and Related Infusion Supplies – Correct Coding and Billing – Revised
- Widespread Pre-Pay Service Specific Medical Record Review Announcement – HCPCS Code E1390
- New HCPCS Codes for Wheelchair Transportation/Transit Securement Systems – Correct Coding – Revised
- Website & myCGS® Updates
The group discussed these new and updated Frequently Asked Questions (FAQs):
- Urological Supplies FAQs
- Quarterly Revised Frequently Asked Questions (FAQs) – Customer Support & Top Claim Denials
The group talked about the newest features added to the myCGS® Web Portal:
- POE Educational Activities:
Crystal led discussions on the following educational events:
- Workshops
- Nashville, TN – August 13, 2025
- Did you attend the virtual workshop on April 22 or 24? Thoughts?
- Collaborative Events
- A/B DME MAC
- Urological Supplies - March 27
- Surgical Dressings – May 6
- Wheelchair Options and Accessories – September 30
- CERT Task Force
- Surgical Dressing – May 8
- Parenteral Nutrition – TBD
- A/B DME MAC
- To-the-Point Videos
- Ohtuvarye
- Simplifying Claim Denials with CGS Tools
- Accreditation Claim Message
- Medicare Beneficiary Identifier (MBI) & Name to Number Converter Tool
- Dear Physician Letters
- Medicare Coverage of Immunosuppressive Drugs
- Parenteral Nutrition – Coverage Criteria and Documentation Requirements
- Walkers – Coverage Criteria and Documentation Requirements
- Documentation Checklists
- New! Parenteral Supplies Documentation Checklist
- New! Walkers Documentation Checklist
- Urological Supplies: Intermittent Catheters Documentation Checklist
- Workshops
- Feedback & Suggestions/Open Discussion:
Crystal shared updates on past suggestions and asked for any other feedback or topics.
- Upcoming meeting date: September 25, 2025
- Meeting Adjourned

