May 30, 2025
myCGS 10.0 Release!
myCGS 10.0 is live! You asked and we delivered! In this version, several exciting enhancements have been added to the myCGS Finance menu.
What's new?
We added new search option to the Overpayment Recovery sub-menu. Now you can search using either the AR (Invoice) Number or the Letter Number based on what you need.
The AR (Invoice) number search results include:
- Financial details
- Link to Overpayment Invoice Details
- Offset Details
- Overpayment Invoice Details
If you are searching for offset details, use the Letter Number search. The Letter Number search results include:
- Ability to view letter
- Financial Details
- Links for all associated ARs (Invoices)
- Overpayment Invoice Details
- Offset Details
Did you receive a demand letter and need to request an offset? Now you can submit a Demand Letter Offset Request! Use the Demand Letter Offset option to submit an offset request in response to a demand letter sent by CGS. You can use either your letter number or up to 10 AR (Invoice) numbers when submitting your request.
Log in to the myCGS web portal now to use these exciting new features!
If you aren't registered yet, use our Registration Guide to get registered and get access to all of the options available in our myCGS web portal!
NOTE: With the implementation of the new Overpayment Recovery Search screen, the Offsets screen is now obsolete. Any information previously found using the Offsets screen can now be found using the Overpayment Recovery Search screen. Therefore, the Offsets menu option has been turned off and is inaccessible.