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September 11, 2015

New Appeals Support Contractor for Cost Reports

On July 2, 2015, the Centers for Medicare & Medicaid Services (CMS) announced that Federal Specialized Services, LLC (FSS) was awarded the Appeals Support Contract, currently handled by the Blue Cross Blue Shield Associations (BCBSA). FSS will assume full responsibility of the appeals support function on September 30, 2015.

Please note the following changes as a result of this transition.

  • Beginning on September 15, 2015, all Provider Reimbursement Review Board (PRRB) Appeals-related correspondence will be sent to FSS electronically at the following address: prrb@fssappeals.com
  • Beginning on September 15, 2015, all Intermediary Appeals-related correspondence will be sent to FSS electronically at the following address: intermedicary@fssappeals.com
  • If providers are unable to file documents electronically, use the following address to send documents by U.S. mail or express delivery beginning on September 15, 2015:

PRRG Appeals
Federal Specialized Services
1701 S. Racine Avenue
Chicago, IL 60608-4058

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