User Guides & Job Aids
Many of the files offered below are in Adobe PDF format. Download a free copy of Acrobat Reader.
User Guides
- 277CA EDI Edit User Guide
- CTI User Guide
- DDE User Manual/FISS Reference Guide
- Fiscal Intermediary Standard System PC Print User Guide
- GPNet Communications Manual
- IVR System User Guide
- Medicare Fee-For-Service Standard Companion Guide Trading partner Information
- myCGS User Manual
Job Aids
- 999 277CA Examples Job Aid
- ASC X12N v005010 – Understanding the 999 Implementation Acknowledgement
- Accessing Multiple Provider Numbers via DDE
- Claim Status and Corrections Job Aid
- Direct Data Entry (DDE) Function Keys Quick Reference
- Duplicate File Rejections – PC-Ace Pro 32
- GPNet Job Aid
- Initial FISS / DDE System Logon and Password Change Job Aid
- Medicare Secondary Payer (MSP): Condition, Occurrence, Value, and Patient Relationship, and Remarks Field Codes
- PC Print Quick Start Job Aid for Remittance Advice
- PC-Ace Pro 32 Reference File Job Aid
- myCGS: eOffsets – Clarification of Valid Requests
- myCGS eOffsets Job Aid
- myCGS MR ADR Job Aid
- myCGS Part A Redetermination Requests
- myCGS Password Quick Reference Guide
- myCGS: Tips for Uploading Files
- Steps in Using the CTI System Part A Job Aid