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October 27, 2023

myCGS 8.0 Featuring Prior Authorization Smart Submission—Available Now!

myCGS 8.0 is now available! The latest version of our web portal features a whole new way to submit your Prior Authorization requests—a step-by-step, guided submission process which we call Prior Authorization Smart Submission (PASS). PASS makes it simple to submit all the information you need for a Prior Authorization, ensuring a decision will be completed as quickly as possible while reducing the chances that your request will be rejected.

When you log in to myCGS and go to the Prior Authorization Form Submission screen, you will be prompted to confirm your supplier information (NPI and PTAN), and then enter your contact information.

Supplier Info

After entering the required information, myCGS will take you through a series of steps designed to make Prior Authorization submission easy.

Program Codes

You will be asked questions about the beneficiary, the type of equipment, and other pertinent information about your Prior Authorization request. Once all the needed information has been obtained, myCGS will provide you with a checklist of required documents that you must include with your request.

Support Documentation

After uploading your documentation, you’re ready to submit!

We think you’re going to love the new Smart Submission process in myCGS. For detailed instructions, be sure to refer to the myCGS User Manual.


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