Jurisdiction C POE Advisory Group (POE AG) Meeting Minutes – January 23, 2025
Meeting Date and Time: January 23, 2025, 1:00 p.m. CT
Facilitator: Crystal Lewis, JC POE Sr. Analyst
CGS Representatives: Sarah Barbian, Liliana Hewlett, Katina Rogers, John Riley, Samuel Stratton
Advisory Group Members: Sharon Briggman, Brandon Dressen, Thomas Harvill, Angela Hollie, Jennifer Weathers, Jen Willingham, Natalia Gonzalez, Charles Robinson
Agenda:
- Welcome & Introductions
- News & Updates
- POE Educational Activities
- Website Updates & Feedback
- Feedback & Suggestions/Open Discussion
- Upcoming 2025 Meeting Dates
- Welcome & Introductions
Crystal welcomed the group to the meeting and reviewed the primary role of the POE AG. Crystal also reminded members to complete the survey every quarter.
- News & Updates
Crystal asked for comments on these articles:
- POE Educational Activities
Crystal led discussions on the following educational events:
- Workshops
- DME MAC Jurisdictions B & C Indianapolis Mega Workshop on March 20, 2025
- DME MAC Jurisdictions B & C Specialty Workshop: Orthotics & Prosthetics, Refractive Lenses on April 23, 2025
- DME MAC Jurisdictions B & C Indianapolis Mega Workshop on March 20, 2025
- Collaborative Events
- Mississippi Association of Medical Equipment Supplies, January 29
- Medtrade in Dallas, February 18 – 20
- American Academy of Orthotists and Prosthetists (AAOP) in Atlanta, February 26 – February 28
- Atlantic Coast Medical Equipment Services Association (ACMESA) Winter Meeting, February 27 – 28
- To the Point
- Workshops
- Website Updates & Feedback
Crystal reviewed the following myCGS® web Portal updates:
- myCGS 9.0 Featuring Overpayment Recovery Form Submission—Available Now!
- myCGS 9.1 Available Now
- myCGS 9.2 Available Now
Crystal asked for feedback about Customer Service Frequently Asked Questions (FAQs).
- Feedback & Suggestions/Open Discussion:
Crystal shared updates on past suggestions and asked for any other feedback or topics.
- Meeting Adjourned

