December 19, 2024
myCGS 9.2 Available Now
myCGS 9.2 is now available! In this version, we’ve made some changes to the Prior Authorization screens and fixed several known issues listed below.
New Features/Enhancements
- We updated Prior Authorization Smart Submission (PASS) so that the submission confirmation message states to allow up to 7 calendar days to process the request.
- We updated the Prior Authorization Status screen to remove the “Time to Process Request” table.
Fixes
- We updated the Claim Status Detail Information screen and ADR Details screen to display all denial codes for the claim.
NOTE: The fix for this issue inadvertently created a new issue in which it is possible (although uncommon) for an extra denial code to appear in myCGS which does not actually match the claim. Refer to the CGS Wizard on our website (cgsmedicare.com) as a workaround if you suspect that a denial code listed in myCGS is incorrect.
- We fixed a formatting issue in PASS that caused extra colons in the header fields.
Do you have an idea that you’d like to see implemented in myCGS? Use the “Feedback” button found in the web portal to let us know!