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September 26, 2024

myCGS – How to Get Access to Locked Tabs

If you can’t open certain tabs like Beneficiary Information or Claims, it’s because your Designated Approver did not set a user permission for you to access the feature. Reach out to your company’s Designated Approver for access to locked tabs.

Clearinghouse/Billing Agent Users: Permissions are based on the CEDI Supplier Authorization form. Contact the supplier to update this form if needed.

Resources: Check the myCGS Registration & Account Management Guide, and the myCGS User Manual for more help.

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