Video Education
View a brief video about relevant Medicare topics and self-service resources. Subscribe to our YouTube channel
for more options.
Additional Documentation RequestsLength: 02:30 Course Summary: How to identify and respond to a Medical Review Additional Documentation Request (ADR). Date Recorded: 03.17.2023 |
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E/M Services & Home HealthLength: 10:51 Course Summary: Dr. Neil Sandler, former CGS Chief Medical Officer, discusses the Home Health Benefit that allows Medicare beneficiaries to receive medically necessary care while remaining in their own homes. Date Recorded: 05.21.2015 |
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Home Health Notice of AdmissionLength: 02:58 Course Summary: Describes the Home Health Notice of Admission (NOA) that replaced the Request for Anticipated Payment (RAP) on January 1, 2022. Date Recorded: 09.28.2021 |
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myCGS: EligibilityLength: 08:07 Course Summary: How to use the myCGS Eligibility tab. Date Recorded: 03.22.2018 |
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myCGS: Financial ToolsLength: 04:03 Course Summary: How to use the myCGS Financial Tools tab. Date Recorded: 03.22.2018 |
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myCGS: IntroLength: 07:13 Course Summary: Describes the benefits of using the myCGS portal. Date Recorded: 03.22.2018 |
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myCGS: Messages & GreenmailLength: 03:55 Course Summary: How to use the myCGS Messages and Green Mail features. Date Recorded: 03.22.2018 |
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myCGS: MFA CodesLength: 03:36 Course Summary: How to install Google Authenticator to receive instant multi-factor authentication (MFA) codes for myCGS logins. Date Recorded: 01.25.2023 |
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Navigating the Process: TPELength: 10:12 Course Summary: Describes the Targeted Probe and Educate process. Date Recorded: 04.26.2018 |
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New Provider: Introduction & Step 1Length: 02:17 Course Summary: How to subscribe to the CGS electronic mailing list to receive emails with important updates and changes to the Medicare program. Date Recorded: 03.21.2019 |
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New Provider: Steps 2 & 3Length: 04:08 Course Summary: Describes useful websites, resources, electronic billing, and the myCGS portal. Date Recorded: 03.21.2019 |
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New Provider: Steps 4 & 5Length: 07:31 Course Summary: Describes our Calendar of Events and how to register, the CMS Internet-Only Manuals (IOMs), and other resources. Date Recorded: 03.21.2019 |

