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Video Education

View a brief video about relevant Medicare topics and self-service resources. Subscribe to our YouTube channelExternal Website for more options.

Additional Documentation Requests

Additional Documentation Requests

Length: 02:30

Course Summary: How to identify and respond to a Medical Review Additional Documentation Request (ADR).

Date Recorded: 03.17.2023

Evaluation and Management

E/M Services & Home Health

Length: 10:51

Course Summary: Dr. Neil Sandler, former CGS Chief Medical Officer, discusses the Home Health Benefit that allows Medicare beneficiaries to receive medically necessary care while remaining in their own homes.

Date Recorded: 05.21.2015

Home Health Notice of Admission

Home Health Notice of Admission

Length: 02:58

Course Summary: Describes the Home Health Notice of Admission (NOA) that replaced the Request for Anticipated Payment (RAP) on January 1, 2022.

Date Recorded: 09.28.2021

Eligibility

myCGS: Eligibility

Length: 08:07

Course Summary: How to use the myCGS Eligibility tab.

Date Recorded: 03.22.2018

Financial Tools

myCGS: Financial Tools

Length: 04:03

Course Summary: How to use the myCGS Financial Tools tab.

Date Recorded: 03.22.2018

Intro to myCGS

myCGS: Intro

Length: 07:13

Course Summary: Describes the benefits of using the myCGS portal.

Date Recorded: 03.22.2018

Messages and Greenmail

myCGS: Messages & Greenmail

Length: 03:55

Course Summary: How to use the myCGS Messages and Green Mail features.

Date Recorded: 03.22.2018

Google Authenticator

myCGS: MFA Codes

Length: 03:36

Course Summary: How to install Google Authenticator to receive instant multi-factor authentication (MFA) codes for myCGS logins.

Date Recorded: 01.25.2023

Evaluation and Management

Navigating the Process: TPE

Length: 10:12

Course Summary: Describes the Targeted Probe and Educate process.

Date Recorded: 04.26.2018

Video 1: Introduction  & Step 1

New Provider: Introduction & Step 1

Length: 02:17

Course Summary: How to subscribe to the CGS electronic mailing list to receive emails with important updates and changes to the Medicare program.

Date Recorded: 03.21.2019

Video 2: Steps 2 &  3

New Provider: Steps 2 & 3

Length: 04:08

Course Summary: Describes useful websites, resources, electronic billing, and the myCGS portal.

Date Recorded: 03.21.2019

Video 3: Steps 4 &  5

New Provider: Steps 4 & 5

Length: 07:31

Course Summary: Describes our Calendar of Events and how to register, the CMS Internet-Only Manuals (IOMs), and other resources.

Date Recorded: 03.21.2019

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