Video Education
Additional Documentation Requests
Length: 02:30
Course Summary: If a claim is selected for medical review, your Medicare Administrative Contractor (MAC) will request additional documentation from you to ensure payment is appropriate. When this happens, the medical review department at CGS will issue you an additional document request (ADR) with information it needs to continue processing the claim. In this video, you will learn the fundamentals of responding to an ADR, including ways to check for ADRs and tips for responding on time.
Date Recorded: 03.17.23
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