User Guides & Job Aids
User Guides
Many of the files offered below are in Adobe PDF format. Download a free copy of Acrobat Reader.
- 277CA EDI Edit User Guide
- CTI User Guide
- GPNet Communications Manual
- IVR System User Guide
- myCGS User Manual
Job Aids
- 999 277CA Examples Job Aid
- Add-On Codes Job Aid
- ASC X12N v005010 - Understanding the 999 Implementation Acknowledgement
- Bilateral Services: Claim Submission Job Aid
- Duplicate File Rejections – PC-Ace Pro 32
- GPNet File Transfer Protocol (FTP)
- How Do I Search for an LCD or NCD?
- Medicare Remit Easy Print (MREP)
- Medicare Secondary Payer (MSP) Job Aid
- PC-Ace Pro 32 Reference File Job Aid
- myCGS eOffsets Job Aid
- myCGS Geneal Inquiry – Part B
- myCGS MR ADR Job Aid
- myCGS Part B Redetermination Requests
- myCGS Provider Administrator Enhancement Job Aid
- myCGS: Submitting a Part B Medicare Secondary Payer (MSP) eClaim
- myCGS Submitting Claims Job Aid
- myCGS: Tips for Uploading Files
- Reopening vs. Redetermination Job Aid
- Skilled Nursing Facility Consolidated Billing Job Aid