I'm a Medicare provider. Who do I contact for answers to my questions?
CGS Administrators, LLC (CGS) operates as a Part A, Part B, Home Health & Hospice (HH&H), Jurisdiction 15 Medicare Administrative Contractor (MAC) for the Centers for Medicare & Medicaid Services (CMS). We are also the Durable Medical Equipment (DME) MAC for Jurisdiction B and C.
The Part B J15 MAC covers the states of Ohio and Kentucky. The MAC Website List on the Centers for Medicare & Medicaid Services (CMS) provides links to MAC websites for each state.
To contact the Part B Provider Contact Center, call 1.866.276.9558. Listen to the prompts carefully to ensure you reach the correct department. Additional contact information can be found on the Part B Contact Information Web page. Below are links to the Part A, HH&H, and DME contact information.
- Part A Contact Information
- Home Health & Hospice Contact Information
- Jurisdiction B Contact Information
- Jurisdiction C Contact Information
For RX calls, refer to the beneficiary's RX Drug card for contact information.
Medicare beneficiaries may visit www.medicare.gov or call 1.800.MEDICARE (1.800.633.4227) or TTY 1.877.486.2048 for assistance.