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June 1, 2026

myCGS® DME Web Portal 11.3 Available Now!

myCGS 11.3 is now live. This update includes a change for suppliers who are exempt from Prior Authorization (PA).

Starting June 1, 2026, if an exempt supplier tries to submit a PA request in myCGS, they will get the following error message: "Your PTAN is currently exempt from Prior Authorization. To view the Notice of Exemption, go to Prior Auth Status and search by Exemption Letter."

For more Information about the PA Exemption Process, see our Prior Authorization Exemption Process for DMEPOS Providers webpage.

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