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June 26, 2025

Use CGS Connect® to Reduce Claim Denials!

Unsure if your documentation meets Medicare guidelines? The CGS Connect program can help! This service offers a professional review and evaluation of your pre-claim documentation and provides feedback.

See what other DME suppliers have to say about CGS Connect:

  • "The CGS Connect program has been an asset in our business. Staff are prompt with reviewing our submissions and calling to discuss any decisions that we ask about. The ability to submit documentation for review before submitting a claim and receiving a supported letter gives us peace of mind." —Jerry
  • "The CGS Connect program is so incredibly helpful when we need to pre-screen questionable medical records that we think they will deny or not meet Medicare criteria. We use the denial letters to educate our referral sources. We would highly recommend other suppliers take advantage!" —Andrea
  • "CGS Connect is a wonderful tool for the DME community. The ability to get a reliable second opinion is invaluable to the provider, referral source, and patient. I appreciate working with the staff via email as they are always helpful and willing to assist with questions. I'm especially pleased that additional policies have been added, as this makes Connect even more valuable!"

In 2025, CGS added 6 new policies to CGS Connect:

  • Osteogenesis Stimulator: E0747, E0748, E0760
  • Ostomy Supplies: A4431, A4434, A5081, A5057
  • Patient Lifts: E0630, E1035, E1036
  • Lower Limb Prostheses: L5700, L5701
  • Pressure Reducing Support Surfaces – Group 3: E0194
  • Pneumatic Compression Devices: E0650, E0651, E0652

Visit the  CGS Connect page to see all the codes and program details and start using this resource today!

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