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September 11, 2023

myCGS 7.3.14 Adds IVR MBI Number Converter

myCGS 7.3.14 is now available! In this version, we’ve updated the MBI Lookup Tool to include an IVR MBI Number Converter on the MBI Lookup Results page. This enhancement, which was requested by many of our users, allows you to easily see the correct sequence of digits that you would need to enter into the IVR when prompted for a beneficiary MBI.

MBI Lookup Results

In addition to this enhancement, we’ve also made the following changes:

  • The Claim Status Summary screen now includes a print icon, which can be used to easily print the page.
  • The CBA Response page previously had a typo in the header. This has been corrected.

Do you have an idea that you’d like to see implemented in myCGS? Use the “Feedback” button found in the web portal to let us know!


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