May 17, 2023
New Email Address for Post-PHE Billing Questions
Do you have questions about how to bill claims now that the COVID-19 Public Health Emergency (PHE) has ended? Send your billing questions to DME-Post-PHE-questions@cgsadmin.com, and a provider educator will respond within 2 business days.
Before emailing us, check to see if the answer to your question is already published in one of the resources listed on our COVID-19 PHE page. Available resources include:
- Joint DME MAC Publication: Claim Submission Instruction Post-PHE – Continued Use of Modifier CR and COVID Narrative
- Online Education: Post COVID-19 Public Health Emergency