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November 15, 2021 - REVISED 01/04/22

REMINDER - myCGS Designated Approvers: Tips for Using Check Information to Register/Recertify

One of the major changes in myCGS 7.2 is the new ability for Designated Approvers (DAs) to register and self-recertify for myCGS without involvement from an Authorized Official. Instead of using an Authorized Official, DAs need to enter the check number and dollar amount of a recent check sent to their company by CGS DME MAC Jurisdiction B or C.

We have discovered that DAs are having trouble entering check information that myCGS accepts as valid. We are working diligently to find a long-term solution. In the meantime, please refer to the following tips and workarounds for entering check data in myCGS to register/recertify:

  • Use check information that is at least two weeks old. myCGS may not be able to verify checks issued within the previous two weeks.
  • To find the correct check number, go to the Order RA screen in myCGS and click on the View button to view a copy of your Remittance Advice (RA). Look at the “Statement #” found in the top-right corner of the RA.

    myCGS uses the “Statement #” found on your RA as the check number. This may be different than the check number you are expecting to use. Some third-party RA software drops the Statement # from your RA, therefore you may not see the correct number on your RA and will need to log into myCGS to obtain the correct check number.
  • Drop any leading zeroes when entering the check number.

For details about the registration and recertification process, refer to the myCGS Registration and Account Management Guide.


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