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CGS Administrators, LLC

IVR: 866.238.9650 Customer Service and myCGS: 866.270.4909

October 11, 2019

UPDATE: Claim Payment Alert—Beneficiary Entitlement Date Issue

CGS has been advised that the issue affecting beneficiary entitlement records has been corrected. Where possible, CGS stopped claims to avoid incorrect denials; we will be releasing those claims and allowing them to process normally. For those claims that did deny in error, no action is needed on your part. CGS will reprocess the claims against the corrected entitlement records and issue corrected remittances. Thank you for your patience. For additional information, please monitor our Claim Payment Alerts page.

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