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CGS Administrators, LLC

IVR: 866.238.9650 Customer Service and myCGS: 866.270.4909

July 11, 2019

Why Resubmitting Claims is a Better Option

The first step to resolving a claim denial is to send the claim back to the MAC so we can receive it in the system. Choosing to “resubmit” your claim rather than sending it as a Reopening, is a much more efficient process for you.

When you choose to “resubmit” claims, you receive the following benefits:

For assistance in determining the best resolution to your claim denial, be sure to use our Claim Denial Resolution Tool, which will tell you the best way to resolve your issue quickly. For more information on resubmitting claims, refer to our Submitting Your Claims page.

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