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CGS Administrators, LLC

IVR: 866.238.9650 Customer Service and myCGS: 866.270.4909

March 13, 2019

PWK Fax Submission Reminder

Recently, CGS was notified by the A/B MACs that they were receiving PWK documents that were intended for Jurisdictions B or C. We would like to remind suppliers to check the fax number when submitting PWK segments. Misrouted documents can result in unnecessary denials when they are not received by the correct contractor in time.

To ensure you are sending or faxing to the correct DME MAC location, please check the following before submitting your documents:

These steps will help alleviate misdirected documents and improve processing time.

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