December 10, 2024
January 2025 Release "Dark Days"
To accommodate the anticipated duration to install the January 2025 release, the Common Working File (CWF) Host will observe a Gray Day on Thursday, January 2nd and Dark Days on Friday, January 3rd through Sunday, January 5th.
What this means to you:
- It is customary for contractors to hold claims for several days following a quarterly release. Claims submitted during this period will not continue to process until the nightly system cycle runs on Tuesday, January 7th.
- We anticipate claims will still process within a normal timeframe and these slight delays will not affect the timeliness of your payments.
- You can still access beneficiary eligibility information through the myCGS® portal or Interactive Voice Response (IVR) system, but the information will not update during the dark day period.
Home Health and Hospice providers: You can still submit Notices of Admission (NOAs) and Notices of Election (NOEs) during this period. If you feel the dark day period caused a late NOA/NOE submission, you must provide the appropriate supporting documentation with the associated final claim.

