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July 30, 2024

New Name for the Claims Processing Issues Log

Did you hear? We recently changed the 'Claims Processing Issues Log' to 'Claim Payment Alerts'.

What didn't change:

  • How you access the page on our website
  • Provides information about confirmed, system-related claim processing issues

What did change:

  • The page tile (and most references to the page on our website)
  • May also provide information about claim payment issues related to systems other than the claims processing system

Please continue to reference the Claim Payment Alerts page for any new issues or updates before you reach out to the Provider Contact Center.

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