July 16, 2019
Medicare Credit Balance Quarterly Reminder
This is a reminder to submit the Quarterly Medicare Credit Balance Report. The next report is due in our office postmarked by July 30, 2019, for the quarter ending June 30, 2019. A Medicare credit balance is an amount determined to be refundable to the Medicare program for an improper or excess payment made to a provider because of patient billing or claims processing errors.
Each provider must submit a quarterly Medicare Credit Balance Report (CMS-838) and certification for each individual PTAN.
NOTE: Please do not submit duplicate Credit Balance Reports. To ensure CGS has received your report, consider using the website portal myCGS to submit your report. myCGS provides instant confirmation of receipt and allows you to check the status. For details, refer to:
Submit your CMS-838/Certification within 30 days of the quarter end date to ensure timely receipt and processing. In addition to myCGS, CBRs may be submitted using one of the options below. Do not submit duplicate Credit Balance Reports.
Part A | Home Health and Hospice | |
---|---|---|
Reports may be faxed (do not send duplicate faxes): | 1.803.462.2584 MCBR Receipts Attn: Credit Balance Reporting |
1.615.664.5987 MCBR Receipts Attn: Credit Balance Reporting |
Regular and Certified Mail: | CGS Attn: Credit Balance Reporting P.O. Box 20023 Nashville, TN 37202 |
CGS Attn: HHH Credit Balance Reporting P.O. Box 20014 Nashville, TN 37202 |
Fed Ex/UPS/Overnight Courier: | CGS J15 Credit Balance Reporting 26 Century Blvd STE ST610 Nashville, TN 37214-3685 |
CGS J15 Credit Balance Reporting 26 Century Blvd STE ST610 Nashville, TN 37214-3685 |
If you have general questions related to the Credit Balance report, contact the appropriate Provider Contact Center below.
- Home Health and Hospice – 1.877.299.4500 (Option 1)
- KY/OH Part A – 1.866.590.6703 (Option 4)