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December 27, 2022

J15 Provider Contact Center (PCC) Training – January 2023

Medicare policies change frequently, and it is important to provide accurate responses to your questions. To better serve you, the CGS J15 PCC will close for training and staff development as indicated below:

Date PCC Training / Closure
Thursday, January 12, 2023
Thursday, January 26, 2023
Home Health & Hospice: 8-10 AM CT
Part A & Part B: 9-11 AM ET

As a reminder, continue to use the myCGS portal or Interactive Voice Response (IVR) to obtain patient eligibility, claim, deductible, and general information.

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