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October 28, 2025

J15 Customer Service Closures – November 2025

CGS offices are closed on most federal holidays. Customer Service also closes periodically for staff training and development.

The November 2025 Customer Service closure schedule is as follows:

Date Event Closure
Tuesday, November 11 Training Home Health & Hospice:
8 am – 4:30 pm CT

Part A & Part B:
8 am – 5 pm ET
Thursday, November 27 Thanksgiving Day Office closed
Friday, November 28 Day After Thanksgiving Office closed

The myCGS portal and Interactive Voice Response (IVR) system will be available.

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