September 22, 2025
J15 Customer Service Closures – October 2025
CGS offices are closed on most federal holidays. In addition, Customer Service closes periodically for staff training and development.
The October 2025 Customer Service closure schedule is as follows:
| Date | Event | Closure |
|---|---|---|
| Monday, October 13 | Training | Home Health & Hospice: 8 am – 4:30 pm CT Part A & Part B: 8 am – 5 pm ET |
The myCGS portal and Interactive Voice Response (IVR) system will be available.

