August 19, 2025
J15 Customer Service Closures – September 2025
CGS offices are closed on most federal holidays. In addition, Customer Service closes periodically for staff training and development.
The September 2025 Customer Service closure schedule is as follows:
| Date | Event | Closure |
|---|---|---|
| Monday, September 1 | Labor Day | Office Closed |
| Thursday, September 11 & 25 | Training | Home Health & Hospice: 8 – 10 am CT Part A & Part B: 9 – 11 am ET |
The myCGS portal and Interactive Voice Response (IVR) system will be available.

