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October 24, 2023

J15 Provider Contact Center (PCC) Training – November 2023

Medicare policies change frequently, and it is important to provide accurate responses to your questions. To better serve you, the CGS J15 PCC will close for training and staff development as indicated below:

Date

PCC Training / Closure

Friday, November 10, 2023

Home Health & Hospice:
8 AM – 4:30 PM CT

Part A & Part B:
8 AM – 5 PM ET

As a reminder, continue to use the myCGS portal or Interactive Voice Response (IVR) to obtain patient eligibility, claim, deductible, and general information.

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