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Home Health & Hospice Average Provider Enrollment Applications Processing Time

The information below represents the current average days (over the most recent 30 day period) for CGS to complete processing a Medicare provider enrollment application and represents the average across all enrollment application scenarios.

Reasons that might delay the processing time include:

  • Complex enrollment applications such as Changes of Ownership and Independent Diagnostic Testing Facilities
  • Applications with missing or incomplete data requiring CGS to contact the provider/contact person via letter.
  • CMS 855 Paper applications

Reasons that help to decrease the processing time include:

The average processing times shown are indicative of day one being the day a paper application was received in the CGS mailroom or a PECOS WEB application was signed and submitted to CGS all the way through a final enrollment decision with a letter mailed to the provider. For applications that require CMS and/or State certification prior to final approval, the times represent the time it takes CGS to complete the review and recommendation of approval. CGS will acknowledge receipt of all applications with a letter that is emailed to providers and contact persons.

To know when you can expect your application to be completed, please see the chart below for a the average completion time.

Application Type Current Average Days to Completion
PECOS WEB Applications – Complete Submission, No Additional Information Needed 27
PECOS WEB Applications – Incomplete Information Missing 88
Paper Applications – Complete Submission, No Additional Information Needed 16
Paper Applications – Incomplete Information Missing 46

Disclaimer: CGS' online tools and calculators are informational and educational tools only, designed to assist suppliers and providers in submitting claims correctly. CGS makes no guarantee that this resource will result in Medicare reimbursement for services provided. Although we've made every reasonable effort to provide effective resources, CGS is not responsible for the consequences of any decisions or actions taken in reliance upon or as a result of the information that these tools provide. CGS is not responsible for any human or mechanical errors or omissions.

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